This Privacy Policy explains how jetrixpro ("we") gathers, processes and safeguards your personal data across our site and the Services. We serve as the data controller for that information.
What we collect. Names, emails, countries and the like plus KYC documents mandated by law. Also collected: execution and account history, device logs and support chats. EU/UK legal grounds: performing the contract, legal duty, legitimate interest.
How we use data. Running your account, clearing trades, meeting regulation, fighting fraud, and platform security, plus consent-based product emails with easy opt-out.
Who sees data. Data reaches only operating vendors (custody, payments, KYC), authorities on valid demand, and anonymized metrics. Personal data is never sold.
Retention & security. Data is kept for the account life plus statutory periods (often five to seven years for trades). Protection: AES-256 at rest plus TLS 1.3 in transit and ISO 27001-audited access governance.
Your choices. Access, fixes, export, deletion and objection rights can be exercised via [email protected]. Replies respect statutory timelines.